Curtis L. Hess is a results-driven healthcare technology executive with more than 30 years of experience leading enterprise growth, customer success, and digital transformation initiatives across health systems, payers, pharmacy, and EMR partners. He specializes in helping organizations convert complex clinical technology investments into measurable financial performance, operational efficiency, and improved patient outcomes.
As a senior leader with DrFirst, Curtis has served as a strategic advisor to C-suite executives, guiding large-scale deployments in medication management, price transparency, and interoperability. He has generated over $9.5 million in annual enterprise revenue, led national sales and customer success organizations, and delivered 130% of renewal targets in consecutive years through disciplined engagement models and value-based account strategies. His portfolio has included organizations such as Optum Hospice, UCSF, Gundersen Health System, HCA, and multiple leading EMR platforms.
Curtis is recognized for aligning stakeholder priorities—clinical, financial, and operational—into executable roadmaps that accelerate adoption and return on investment. His approach combines challenger-style consultative selling, data-driven governance, and structured customer success methodologies to reduce risk, expand utilization, and strengthen long-term partnerships.
Earlier in his career, Curtis served as Chief Operating Officer of RxNT and co-founded Script-Fast, Inc., where he built national distribution partnerships with Kmart, Walmart, Express Scripts, and Merck Medco, culminating in a successful acquisition. He began his career in financial services leadership with Salomon Smith Barney and Merrill Lynch, managing multi-branch operations and a $40M client portfolio—experience that continues to inform his rigorous focus on accountability and measurable value.
Curtis holds a B.S. in Operations Management and Finance from Penn State University and is a Certified Digital Health Executive (CDH-E) through CHIME. He is committed to helping organizations achieve sustainable growth through technology that improves care delivery and business performance.